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General Support

As a user of Inworld’s platform, you have full access to:
  • Comprehensive documentation
  • AI assistant (in the bottom right corner) that can answer natural language queries based on documentation
  • Discord community
For additional, more dedicated support, please reach out to our team.

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Product

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What do experimental, preview, and stable mean?

Our model and feature releases will fall into one of the following categories:
  • Experimental - This is an early-stage release and is subject to change. Experimental models and features may not be stable, and are not recommended for production use.
  • Preview - This is a preview release which may be further refined before Stable release.
  • Stable - Fully developed, tested, and stable features or models.

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How do I give feedback?

We love hearing from you! If you would like to request a feature or have any feedback, please submit feedback via the feedback form on the top right corner of Portal.

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Account Management

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How do I share my workspace?

Click on the workspace selector in the top left corner, and select “Manage this workspace”. share-workspace In the screen that opens up, type in the account emails of your collaborators. share-workspace

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How do I delete my account?

To delete your account, please reach out to support@inworld.ai.

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Referral Program

The referral program has ended as of February 18, 2026. Referral codes can no longer be redeemed.
Program Terms & Conditions: This offer applied only when referring new users who had never created an Inworld account. Credits were capped at $50,000 per referrer, expire after 1 year, and have no cash value. Self-referrals and fraud were strictly prohibited.